Frequently Asked Questions.

What’s your return policy?

We do not offer returns or refunds.

Do you ship overseas and to P.O. boxes?

Yes ION has the ability to process credit cards in 46 different countries.

Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365. Please email us through our contact us page or call the 1-800 number located on your terminal.

Do you buy out contracts or leases?

We do buy out contracts(depending on a few requirements), but we will not buy out a lease.

Do I sign a contract?

Some free terminal programs do require a contract, while others only require a one year agreement.